It is understandable that there are times that circumstances are out of your control and it may be necessary to change your booking. However, all of our trainers are paid for their services once a minimum number of bookings are made and it is therefore essential that we implement a cancellation policy as follows:
- 14 days of booking the course / class – Full refund will be issued
- 6-14 days prior to the commencement of the course / course – 50% refund will be issued
- 5 days or less to the commencement of the course / class – No refund will be offered
- If your baby is born prior to the commencement of the class and the class is no longer relevant you can transfer onto a parent and baby class of your choice to the same value.
Wherever possible transfers to alternative dates will be arranged however, if classes are fully subscribed it may be that your booking is on a waiting list.