Let’s Talk Birth and Baby Cancellation Policy

It is understandable that there are times that circumstances are out of you control and it may be necessary to change your booking. However, all of our trainers are paid for their services once a minimum number of bookings are made and it is therefore essential that we implement a cancellation policy as follows:

Cancellations

14 days of booking the course / class – Full refund will be issued
6-14 days prior to the commencement of the course / course – 50% refund will be issued
Less than 5 days to the commencement of the course / class – No refund will be offered
If you are unable to attend your course / class due to unexpected hospital visits a transfer will be offered.
If your baby is born prior to the commencement of the class and the class is no longer relevant a full refund will be issued.

Wherever possible transfers to alternative dates will be arranged however, if classes are fully subscribed it may be that your booking is on a waiting list.